Customer Service Representative

Company: Chevron
Location: Napa
Posted on: September 30, 2024

Job Description:

Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Chevron Stations Inc. (CSI). As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and safe store environment, and ensuring accurate sales transactions.Key Responsibilities

• Provide courteous and professional service to customers, responding to their needs and resolving any issues in a timely and efficient manner.
• Maintain a clean and organized store environment, including the indoor and outdoor facilities, restrooms, and car wash (if applicable).
• Process sales transactions accurately and efficiently, handling cash, credit card, and other forms of payment.
• Prepare and serve food and hot beverage products, ensuring maximum sales and minimizing loss through effective inventory management.
• Actively promote store specials and other marketing programs to drive sales and customer engagement.
• Perform cross-checks on delivered goods for accuracy and distribute them in an orderly manner throughout the store.
• Observe local law requirements for fueling vehicles and maintain a safe and secure environment for customers and employees.Requirements
  • Available to work a variety of hours, including early mornings, evenings, weekends, overnight shifts, and holidays.
  • Strong attention to detail and ability to handle challenging situations professionally.
  • Ability to work independently and as part of a team, with excellent communication and interpersonal skills.
  • Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
  • Cooking/Restaurant experience preferred.Benefits
    • Full-time and part-time shifts available.
    • Direct deposit with competitive weekly pay.
    • Health and wellness packages available for purchase.
    • Education reimbursement program.
    • Shift differential pay for select shifts and job titles.
    • Management bonus program.
    • Loyalty service time program.
    • Commuter benefit program.Equal Opportunity EmployerChevron Stations Inc. (CSI) is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at .

Keywords: Chevron, Napa , Customer Service Representative, Sales , Napa, California