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Inside Sales I

Location: Napa
Posted on: November 12, 2021

Job Description:

The Inside Sales I Associate establishes customer relationships by assisting them with product solutions and meets sales targets. Work Schedule: Tuesday-Saturday

  • Assists customers and processes transactions at the Pro Sales counter.
  • Accurately processes sales orders, enters quotes and completes bids.
  • Ask questions to understand the needs of customers and recommends product solutions.
  • Checks prices and stock availability, quote information as requested.
  • Ensures that delivery dates are realistic and are met by Operations.
  • Supports pricing as determined by customer type.
  • Completes special orders, arranges shipping and follows up to confirm receipt of product.
  • Ensures that customer expectations are communicated to Inside Sales Rep II as necessary.
  • Locates products for customers.
  • Resolves customer service issues.
  • Makes calls to existing, inactive and potential customers to solicit new business and promotional merchandise.
  • Stock shelves and maintains store cleanliness and organization.
  • Communicates low or out of stock materials to Merchandiding for replenishment.
  • Keeps current on product additions, deletions and changes to product lines.
  • Maintains current knowledge of company products and their locations in the store/yard.
  • Observes store areas for safety, potential theft and security risks.
  • Attends safety meetings regularly.
  • Perform other duties as assigned.
  • Exhibits brand behaviors consistently.
    • Bilingual in English/Spanish required
    • Superior customer service skills
    • Basic computer skills
    • Excellent communication skills
    • Organizational skills
    • Industry experience helpful
    • Two years customer service experience required.
    • Retail experience helpful
    • Candidates must be able to pass a re-employment drug screen and criminal background check


Keywords: CENTRAL VALLEY, Napa , Inside Sales I, Sales , Napa, California

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