Server
Company: Napa Valley Marriott Hotel & Spa
Location: Napa
Posted on: May 22, 2023
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Job Description:
Why us?
Sage Hospitality Group is set to hire a Server to join our
award-winning team at the Napa Valley Marriott Hotel & Spa, home to
modern and sophisticated charm and right amidst the beauty of
California's famous wine country. Our core values of service,
integrity, team spirit, innovation, professional growth,
improvement, quality standards and community impact differentiates
us from our competitors. Our focus on creating brilliant
experiences, one guest at a time, has driven a culture of constant
improvement, making the property the perfect fit for any talented
applicant. Brilliant Experiences, created by Brilliant People.
Because why be good, when you can be brilliant?
Job Overview
Under general supervision, provides prompt and courteous food
service to restaurant customers.
Responsibilities
-Greets and takes food and drink orders from restaurant customers,
serving the orders and accommodating special needs/requests.
-Remains attentive to the customers throughout the entire dining
experience, adhering to or exceeding service standards as
established by the restaurant at all times.
-Completes all restocking and cleaning duties by performing opening
and closing sidework as instructed.
-Memorizes menu items, recipes and daily specials in order to
answer questions and make recommendation to customers.
-Maintains cleanliness standards in restaurant, waitstation and
kitchen service area in order to have a clean, presentable and
attractive facility and to satisfy state and local health board
requirements.
-Controls allocated guest checks by following established check-use
procedures and legibly documenting all required information as the
customer's order is taken and processed.
-Receives proper payment from guest and ensures accuracy of guest
check and method of payment in order to safeguard customer and
company.
-Attends all pre-meal and departmental meetings in person in order
to enhance communications and gain knowledge of products, service
and facility.
-Responds to customer inquiries and comments in person and on phone
by providing timely and knowledgeable information in order to
provide quality customer service.
-Presents a clean and professional appearance at all times.
-Maintains a friendly, cheerful and courteous demeanor at all
times.
-Performs other duties as assigned, requested or deemed necessary
by management.
Keywords: Napa Valley Marriott Hotel & Spa, Napa , Server, Other , Napa, California
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