FT Customer Support Specialist (Work From Home)
Company: Order
Location: Napa
Posted on: January 21, 2023
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Job Description:
[Customer Service / Remote] Anywhere in U.S. / Competitive
compensation / Robust medical, dental, vision, and wellness
benefits / 401k - As a Customer Support Specialist you'll: Document
and resolve customer issues using helpdesk software, Zendesk;
Collect data on customer issues and work with management to help
detect trends; Collaborate internally and with vendor partners to
facilitate a positive client order experience and resolve any
issues with orders and returns; Become a product expert and use
your expertise to educate users and elevate client experience; Work
with Account Managers to escalate and resolve recurring client
issues and client pain points...Hiring Fast > >
Keywords: Order, Napa , FT Customer Support Specialist (Work From Home), Other , Napa, California
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