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RN Manager Home Health

Company: St. Joseph Health
Location: Napa
Posted on: June 8, 2021

Job Description:

We are looking for an RN Manager, Home Health for the Napa Home Health Indirect Department at St. Joseph Home Care Network.

Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.

Location: Napa, CA

Work Schedule: Full time - 80 biweekly hours

Shift: 8 hour, Days

Job Summary:

The Manager of Home Health manages and coordinates the day to day operations of the home health interdisciplinary team to ensure quality and appropriateness of care and availability of services with appropriate staffing. The Home Health Manager facilitates and oversees quality initiatives and program implementation. This position ensures that services are provided in a cost-effective manner and in accordance with the policies and procedures of the organization and conforms to all appropriate accrediting and regulatory agencies.

Essential Functions:

  • Monitors staffing and identifies staffing needs to assure adequate staff coverage to meet safe and timely patient care delivery.
  • Manages resources to meet the annual operating budget; manages productivity and practices cost containment; analyzes outcomes, understands third party reimbursement guidelines and methods.
  • Demonstrates effective problem solving skills and follow through on patient care issues, including notification of appropriate personnel, and/or physician; collaborates with the Director of Home Health as needed.
  • Provides ongoing guidance and support to clinical field and office staff to ensure patient needs are met according to the care plan; requires the home health manager to be available for guidance and support to clinical staff according to the time of services being provided.
  • Manages the performance of assigned clinical team members, including nurses, social workers, home health aides, and office staff.
  • Conducts all interactions with staff in a fair, consistent and objective manner.
  • Promptly and fully investigates and resolves complaints of patients, families, physicians, team members, etc. through own action or referral to a higher authority.
  • Provides timely feedback to direct reports, including addressing performance weaknesses and coaching staff for improvement. Initiates progressive discipline and counseling collaboratively with Director of Home Health and Human Resources.
  • Completes performance appraisals in a timely manner.
  • Oversees and assists with coordination and continuum of care. Collaborates among home health disciplines and the rest of the comprehensive health care team. Appropriately triages incoming phone calls, interacts extensively with physicians, patients, families and all levels of staff, both in the agency and in the community.
  • Manages team schedules including afterhours, weekend, and holiday.
  • Manages utilization of goods and services.
  • Oversees patient initial and ongoing Plan of Treatment, recertification and discharge care and documentation to ensure compliance with agency policy, law and regulations.
  • Completes joint supervisory home visits to ensure compliance with network policies, assess competence of staff, and compliance with Standard Precautions, and quality of care delivery.
  • Collaborates with QA/PI staff to provide completion of specific management reports for timeliness of certifications, recertification's, and compliance with managed care authorizations.
  • Participates in agency Improving Organizational Performance activities.
  • Acts as a role model to facilitate change, development, and retention of staff with a focus on employee engagement.
  • Oversees completion of Compliance Education.
  • Knowledgeable in policies, regulations and governing body requirements.


  • Effective communication skills (verbal and written).
  • Ability to prioritize and critically think.
  • Good understanding of computer software and can easily adapt to computer programs.
  • Organizational skills.
  • Ability to follow Agency's policies and applicable laws.
  • Ability to respond to common inquiries or complaints, regulatory agencies or members of the business community.
  • Time management.
  • Knowledgeable of federal Conditions of Participation, state licensing regulations and accreditation standards and is able to interpret regulations for clinical staff to ensure patient advocacy, informed decision making and compliance with policies and regulations.
  • Knowledgeable of OASIS, basic coding, evidence-based care standards.
  • Knowledge of human resource principles and network policy.
  • Current knowledge in clinical area.
  • Demonstrates customer service skills.

Minimum Position Qualifications:

Education: Bachelor's Degree - Obtain Bachelor's degree in Nursing or related field in next 6 years.


  • 1 year of Leadership/supervisory experience.
  • 2 years of Clinical experience within the last 5 years in home health primary care clinic or health facility.


  • Current California RN license.
  • CA Driver's License.
  • Proof of auto insurance.
  • Current BLS.

Preferred Position Qualifications:

Education: Bachelor's Degree in Nursing


  • Experience in Regulatory Survey Preparation.
  • Experience in Medicare Home health.

License/Certification: PHN certification

St. Joseph Home Care Network (SJHCN) is a Home Health ministry of St. Joseph Health, serving three Northern California counties; Humboldt County, Napa County and Sonoma County.

Our networks of compassionate, highly skilled employees are dedicated to putting the patient first to improve the health of individuals and families in our community.

The Home Health caregivers assist in restoring a patient's optimal health and support the family by going into the home and ministering to the physical, psychological and spiritual needs of the patient and family members.

Our home care services are a literal representation of reaching out to our community to care for our dear neighbors.

Keywords: St. Joseph Health, Napa , RN Manager Home Health, Other , Napa, California

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