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Stone Bistro - Crew Member

Company: Premier Members Credit Union
Location: Napa
Posted on: June 7, 2021

Job Description:


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education: High School Diploma or GED.
  • Experience: At least 1 year of related experience and/or training in a high volume restaurant.
  • Computer Skills: Proficiency with Point of Sale systems.
  • Certificates, Licenses, Registrations: Must have a current San Diego County Food Handlers card, issued by the city of San Diego. Certified Beer Server preferred.
  • Language Skills: Must be able to effectively communicate in English, both verbally and written.
  • Travel Requirements: Reliable transportation is necessary.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Stone Brewing is searching for efficient, reliable and passionate Bistro Crew Members to join our Stone Brewing World Bistro & Gardens - Napa team. This role is responsible for delivering amazing service to each of our fans from initial greeting, and service of food and beverage. If you have a strong work ethic, a desire to learn and are dedicated to your craft, we want you.

We're looking for like-minded misfits who embody the things that have always made Stone special. Our values have guided us for more than twenty years, and will continue to be the key to our success for the next twenty and beyond. We put Team Stone first in order to create badass beer and amazing experiences.

We are the global standard bearer for independent craft beer. We're proud to be the largest employer in independent beer with a dynamic team.

Provides amazing customer service to each and every guest from the initial greeting, service of food and beverage, removal of tableware and sanitation.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Obtain service area assignment at the beginning of each shift.
  • Warmly and graciously greet all guests upon arrival
  • Provide guests with estimated waiting time.
  • Proficiently operate Open Table and take reservations.
  • Assist in all Go-Tab orders.
  • Pour and serve all wine, beer and non-alcoholic drinks consistent with Stone Brewing World Bistro & Gardens standards.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Remove used tableware between courses and provide tableware for next course.
  • Respond appropriately and promptly to guest requests with guest services in mind.
  • Running sidework: Stocking glassware, polish silverware, refill ice bins, remove trash.
  • Thank guests as they are leaving.
  • Adhere to our sanitation methods and perform sanitation tasks once each table has finished. Take tableware to dish room and place silverware, dishes, glassware, etc in appropriate areas for washing.
  • Maintain cleanliness in all areas of the front of house including: bar area, tables, rails and fixtures, and side stations.
  • Inspect assigned restroom every 30 minutes and clean as needed.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor including to go orders.
  • Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
  • Adhere to uniform policy
  • Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles. The noise level in the work environment is occasionally loud.

Stone Standards

  • Adheres to company core values.
  • Must be an excellent role model, beer diplomat, and representative of Stone Brewing
  • Excellent attendance
  • Effective teamwork and interpersonal skills

Keywords: Premier Members Credit Union, Napa , Stone Bistro - Crew Member, Other , Napa, California

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