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Head Golf Professional

Company: Troon Golf, L.L.C.
Location: Napa
Posted on: June 1, 2021

Job Description:

Silverado Resort and Spa in Napa, California is excited to announce the exceptional career opportunity of Head Golf Professional. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.

Key Responsibilities of the Head Golf Professional:

* Oversees golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, and may assist with supervising Food and Beverage operations. * Assists in the development and day to day tracking of the budget and business plan. Helps to control expenses in relation to revenues. * Creates a customer service oriented atmosphere that promotes the game of golf and meets the needs of the members. Ensures that associates provide a high level of customer service. * Works closely with the Superintendent and the Food and Beverage Manager on a daily basis to ensure timely communication and to establish a good working relationship. * Prepares work schedules and assigns associates areas of responsibility. * Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime. * Provides leadership and vision to golf staff, building people, and preparing them for career advancement. * Provide golf instruction through lessons and clinics to members and guests. * Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems. * Manages department members that may include, but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants. * Assures that effective orientation and training are given to each new associate. Develops ongoing training programs. * Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses. * Responsible for implementing and maintaining excellent service to achieve guest satisfaction. * Incorporates safe work practices in job performance. * Regular and reliable attendance. * Performs other duties as required.

Minimum Qualifications for the Head Golf Professional:

* Bachelor's degree (BA) from four-year college or university; and three to five years related experience and/or training; or equivalent combination of education and experience. * Must be a Class A Professional Golfers' Association (PGA) member.

Other Qualifications:

* Possesses qualified teaching skills. * Knowledge of Microsoft Office applications. * Experience with computerized POS and tee time system and knowledge of Microsoft Office applications. * Possesses qualified teaching skills.

Keywords: Troon Golf, L.L.C., Napa , Head Golf Professional, Other , Napa, California

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