Head Golf Professional
Company: Troon Golf, L.L.C.
Posted on: June 1, 2021
Silverado Resort and Spa in Napa, California is excited to
announce the exceptional career opportunity of Head Golf
Professional. Qualified candidates will thrive in a hospitality
environment and be highly focused on providing superior service to
the clubs managed by Troon.
Key Responsibilities of the Head Golf Professional:
* Oversees golf operations including tournaments, rules, tee
sheet activity, merchandise inventory, range operations, player
service operations, cart fleet, and may assist with supervising
Food and Beverage operations. * Assists in the development and day
to day tracking of the budget and business plan. Helps to control
expenses in relation to revenues. * Creates a customer service
oriented atmosphere that promotes the game of golf and meets the
needs of the members. Ensures that associates provide a high level
of customer service. * Works closely with the Superintendent and
the Food and Beverage Manager on a daily basis to ensure timely
communication and to establish a good working relationship. *
Prepares work schedules and assigns associates areas of
responsibility. * Performs payroll tasks as scheduled and makes
adjustments prior to submitting to payroll. Monitors hours to
maximize productivity and minimize overtime. * Provides leadership
and vision to golf staff, building people, and preparing them for
career advancement. * Provide golf instruction through lessons and
clinics to members and guests. * Responsible for interviewing,
hiring, training, planning, assigning, and directing work,
evaluating performance, rewarding, and disciplining associates;
addressing complaints and resolving problems. * Manages department
members that may include, but is not limited to: Assistant and
Associate Golf Professionals, Teaching Professionals, Tournament
Coordinator, and Guest Services Attendants. * Assures that
effective orientation and training are given to each new associate.
Develops ongoing training programs. * Monitors business volume
forecast and plans accordingly in areas of manpower, productivity,
costs and other expenses. * Responsible for implementing and
maintaining excellent service to achieve guest satisfaction. *
Incorporates safe work practices in job performance. * Regular and
reliable attendance. * Performs other duties as required.
Minimum Qualifications for the Head Golf Professional:
* Bachelor's degree (BA) from four-year college or university;
and three to five years related experience and/or training; or
equivalent combination of education and experience. * Must be a
Class A Professional Golfers' Association (PGA) member.
* Possesses qualified teaching skills. * Knowledge of Microsoft
Office applications. * Experience with computerized POS and tee
time system and knowledge of Microsoft Office applications. *
Possesses qualified teaching skills.
Keywords: Troon Golf, L.L.C., Napa , Head Golf Professional, Other , Napa, California
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