Company: Mary's Pizza Shack
Posted on: May 31, 2021
REPORTS TO: Service Manager CLASSIFICATION: Nonexempt
POSITION SUMMARY Cashiers can be under a lot of pressure during
busy shifts. It is important that you are always pleasant and
efficient. Remember to smile and always THANK the customer.
Cashiers are under the direct supervision of the Service Manager.
Duties include, but are not limited to the following.
CORE EXPECTATIONS * Ability to maintain Mary's score cards
standards * Ensure customers are not on hold for more than sixty
seconds * Ensure all phone calls are answered within two rings. *
Demonstrate Mary's suggestive selling techniques * Demonstrate
Mary's Upbeat Personality Philosophy * Ability to listen and
understand the customers needs * Adhere to all Mary's Dress Code
Standards * Follow all Cash, Credit, House Charge and/or Check
DUTIES AND RESPONSIBILITIES The following reflects management's
definition of essential functions for this job but does not
restrict the tasks that may be assigned. Management may assign or
reassign duties and responsibilities to this job at any time due to
reasonable accommodation or other reasons.
* Greet guests the moment they enter the restaurant with a
friendly upbeat demeanor * Must have full knowledge of specials and
soup of the day * Knowledge of Togo/Delivery and catering menus;
know how items are prepared; know ingredients in all menu items *
Excellent phone etiquette; repeat all orders to ensure order is
correct * Ensure food prepared for guest is in agreement to what
the customer ordered prior to serving * Follow Mary's Suggestive
Selling Techniques * Follow all Alcohol and Beverage Laws (if under
18 you are not allowed to serve any alcoholic beverages) * Follow
all Cash, Credit, House Charge and/or Check Transactions
procedures. Important: Once payment is received it is the Cashier,
Server or Drivers responsibility to settle the transaction(s)
immediately upon returning to their work station. Holding onto
unsettled transactions until later in the shift will be considered
improper cash handling and subject to disciplinary action. * Follow
all safety and health guidelines * Follow all clean up and pre
shift procedures related to your position
Keywords: Mary's Pizza Shack, Napa , Cashier Napa, Other , Napa, California
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