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Director of IT

Company: Success Matters
Location: Napa
Posted on: September 15, 2020

Job Description:

Dolce is now seeking a Director of IT to join our team at the Dolce Silverado location in Napa, California.

Job Summary The Director of IT is responsible for directing and coordinating the operation of the computer hardware, software and systems of the resort, ensuring that all policies and procedures are followed and rectifying any problems that may arise.

Education & Experience At least 10 years of progressive experience in IT or related field; or a 4-year college degree and at least 3 years of related experience; or a 2-year college degree and 4 or more years of related experience.

Experience in a resort or related industry required.

Must be proficient in Windows, Company approved spreadsheets and word processing and in the operation of all resort-specific systems

Physical Requirements Long hours sometimes required.

Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

General Requirements Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Must be effective at listening, understanding and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Maintain high standards of personal appearance and grooming, which include wearing nametags.

Comply with Wyndham Resort Group Standards and regulations to encourage safe and efficient resort operations.

Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

Must be effective in handling problems; including identifying, preventing and solving problems as necessary.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidential information.

Fundamental Requirements Review project feasibility studies. Establish work standards.

Prepare progress reports to inform Resort Manager of project status and any deviation from goals.

Contract and supervise technical specialists or vendors to solve problems.

Revise computer operating schedule to introduce new program testing and operating runs.

Review reports and IT equipment performance, malfunctions and maintenance to ascertain costs and plan operating changes.

Assists staff to diagnose and solve computer equipment problems.

Participate in technical projects such as writing equipment specifications or developing computer programs for specified applications.

Maintain and stay abreast of the latest computer programs/innovations (as applicable).

COMPANY OVERVIEW:

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio--distinguished by our leading economy and midscale brands--delivers just that.

We are AmericInn(r) by Wyndham, Baymont(r) by Wyndham, Days Inn(r) by Wyndham, Dazzler(r) by Wyndham, Dolce Hotels and Resorts(r) by Wyndham, Esplendor(r) Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham(r), Howard Johnson(r) by Wyndham, La Quinta(r) Inns & Suites, Microtel by Wyndham(r), Ramada Encore by Wyndham, Ramada Worldwide(r) by Wyndham, Super 8(r) by Wyndham, The Trademark Collection(r) by Wyndham, Travelodge(r) by Wyndham, TRYP by Wyndham(r), Wingate by Wyndham(r), Wyndham Garden(r), Wyndham Grand(r) and Wyndham Hotels and Resorts(r).

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Dolce Silverado, 1600 Atlas Peak Road, Napa, California 94558

Employment Status: Full-time

Keywords: Success Matters, Napa , Director of IT, Other , Napa, California

Click here to apply!

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