Dolce is now seeking a Director of IT to join our team at the
Dolce Silverado location in Napa, California.
Job Summary The Director of IT is responsible for directing and
coordinating the operation of the computer hardware, software and
systems of the resort, ensuring that all policies and procedures
are followed and rectifying any problems that may arise.
Education & Experience At least 10 years of progressive
experience in IT or related field; or a 4-year college degree and
at least 3 years of related experience; or a 2-year college degree
and 4 or more years of related experience.
Experience in a resort or related industry required.
Must be proficient in Windows, Company approved spreadsheets and
word processing and in the operation of all resort-specific
Physical Requirements Long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally,
and/or 20 pounds of force frequently or constantly to lift, carry,
push, pull, or otherwise move objects.
General Requirements Maintain a warm and friendly demeanor at
Must be able to effectively communicate both verbally and
written, with all level of employees and guests in an attentive,
friendly, courteous and service oriented manner.
Must be effective at listening, understanding and clarifying
concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions
to meet deadlines.
Maintain high standards of personal appearance and grooming,
which include wearing nametags.
Comply with Wyndham Resort Group Standards and regulations to
encourage safe and efficient resort operations.
Maximize efforts towards productivity, identify problem areas
and assist in implementing solutions.
Must be effective in handling problems; including identifying,
preventing and solving problems as necessary.
Must be able to understand and evaluate complex information,
data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidential information.
Fundamental Requirements Review project feasibility studies.
Establish work standards.
Prepare progress reports to inform Resort Manager of project
status and any deviation from goals.
Contract and supervise technical specialists or vendors to solve
Revise computer operating schedule to introduce new program
testing and operating runs.
Review reports and IT equipment performance, malfunctions and
maintenance to ascertain costs and plan operating changes.
Assists staff to diagnose and solve computer equipment
Participate in technical projects such as writing equipment
specifications or developing computer programs for specified
Maintain and stay abreast of the latest computer
programs/innovations (as applicable).
Wyndham Hotels & Resorts is the largest hotel franchisor in the
world and a leading hotel management company. We stand 20 brands
strong across 9,000 hotels in more than 80 countries, and we offer
the most diverse collection of hotel experiences in the world. Our
iconic brands, united by the richest and simplest rewards program
in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together,
we champion everyday travelers. We believe guests deserve great
experiences, and our robust portfolio--distinguished by our leading
economy and midscale brands--delivers just that.
We are AmericInn(r) by Wyndham, Baymont(r) by Wyndham, Days
Inn(r) by Wyndham, Dazzler(r) by Wyndham, Dolce Hotels and
Resorts(r) by Wyndham, Esplendor(r) Boutique Hotels by Wyndham,
Hawthorn Suites by Wyndham(r), Howard Johnson(r) by Wyndham, La
Quinta(r) Inns & Suites, Microtel by Wyndham(r), Ramada Encore by
Wyndham, Ramada Worldwide(r) by Wyndham, Super 8(r) by Wyndham, The
Trademark Collection(r) by Wyndham, Travelodge(r) by Wyndham, TRYP
by Wyndham(r), Wingate by Wyndham(r), Wyndham Garden(r), Wyndham
Grand(r) and Wyndham Hotels and Resorts(r).
Headquartered in Parsippany, N.J. with offices around the globe
in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels &
Resorts employs approximately 15,000 team members worldwide.
Our Company is an Equal Employment Opportunity Employer.
Job Location: Dolce Silverado, 1600 Atlas Peak Road, Napa,
Employment Status: Full-time