Support Store Manager and Assistant Store Manager in the
implementation of initiatives and achievement of goals and
objectives, with a focus Operations, Brand and Talent. Ensure
consistent implementation of store responsibilities including day
to day store operations.
Achieve/Exceed personal and store sales goals and performance
metrics through the implementation of revenue building
Assist staff to exceed individual and store goals.
Assist leadership team and sales staff to provide a world class
shopping experience through the effective execution of
Extraordinary Brand Selling and Service Culture and Concierge
Program by establishing a client base, staying connected to
customer needs, anticipating customer changes, and meeting customer
Supports the Store Manager and Assistant Store Manager in the
achievement of all financial and operational objectives with
regards to expense control, Loss Prevention audits/checklists, and
Monitor and maintain compliance of all company policies and
procedures, including all local, state and federal employment laws
to make sound business decisions and communicate/educate all staff
Partners with the Store Manager and Assistant Store Manager on
the implementation of visual merchandising directives and maintains
standards consistent with company brand strategies.
Communicates with Store Manager, Assistant Store Manager and/or
directly to Corporate partners regarding product mix, trends and
Holds store keys and regularly participates in store opening and
Requirements High school diploma required. Prefer college degree
or equivalent work experience.
2 years retail experience. Specialty and or footwear retail
Must have the availability and the ability to work a flexible
schedule to meets the demands of a retail business and retail
consumer which may include nights, weekends, and holidays based on
Retail Operations knowledge including: sales, customer service,
merchandising, inventory control, store budget preparation and loss
Proficient knowledge of computer systems and ability to navigate
POS and handheld systems, Microsoft Office and other solutions.
Excellent verbal and written communication, delegation follow-up
and time management skills.
Able to accomplish multiple tasks in a fast-paced
Able to work effectively with others in a team-oriented
environment and provide excellent customer service
Ability to lift, push, and pull up to 25-50 pounds
Physical requirements include the ability to twist, bend, squat,
reach, climb a ladder and stand for extended periods of time,
including repetitive use of upper extremities.
EEO is The Law - click here for more information
As an Equal Opportunity Employer, Cole Haan is committed to
meeting the spirit as well as the letter of the law. We have been,
and continue to be, committed to Equal Opportunity Employment and
equal treatment of all qualified individuals -- regardless of race,
color, sex, national origin, age, religion, marital status, sexual
orientation, gender identity, gender expression, veteran status,
disability, or any other factors that are not job related.