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Director of Food & Beverage

Company: Silverado Resort
Location: Napa
Posted on: January 27, 2023

Job Description:

Primary Responsibilities

  • Must adhere to the company's Service culture - 4 Keys to creating guests for life.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Meet food and beverage financial objectives by managing forecast; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Assist F&B Management team in establishing and achieving financial objectives and desire standards of quality food, service, cleanliness, merchandising and promotion.
  • Regularly review and evaluate the degree of customer service of the outlets and banquets and recommend new methods of improvement.
  • Strategically and tactically drive business output and profitability: food and beverage sales, guest satisfaction and capture optimization and average check.
  • Ensure management presence during each shift to ensure appropriate support for team
  • Ensure compliance of all food safety, sanitation and HACCP requirements.
  • Lead departmental training initiative to ensure compliance with hotels requirement.
  • Participate in M.O.D. coverage as required.
  • Maintain high standards of personal appearance and grooming, including wearing nametags.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Be involved in and/or conduct departmental and hotel training (Adaco, Nuvola, Unifocus)
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

Keywords: Silverado Resort, Napa , Director of Food & Beverage, Hospitality & Tourism , Napa, California

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