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Valet Manager

Company: The Meritage Resort and Spa
Location: Napa
Posted on: June 17, 2022

Job Description:

Who We Are:

The Meritage Resort and Spa:

Named one of the "Top Resorts in Northern California" by Cond-- Nast Traveler, The Meritage Resort and Spa ushers in a new way to discover Wine Country. Nestled amongst the rolling hills of Napa, you will find 467 rooms, including 51 suites, that provide beautiful accommodations paired with luxurious amenities. Award-winning cuisine, indulgent spa treatments in the serenity of an underground Estate Cave, on-site tasting rooms, a locally sourced artisanal market, and a spacious community lawn for a picnic, play, and private concerts. The Meritage perfectly blends world-class luxury with exceptional hospitality to bring our guests the ultimate Napa Valley resort experience. Come join one of the most dynamic teams in Wine Country.

You're Excited AboutUSBecause You Will...

-Meet some awesome people around the world as you greet and open the door for arriving/departing guests and assist them with loading/unloading baggage.

-Be responsible for hiring, training and developing team members to ensure performance standards are met.

-Be responsible for the entire Bell and Valet operation with supervisory duties of team members.

-Help ensure vehicles are legally parked and maintain a smooth and efficient flow of traffic.

-Escort incoming hotel guests to rooms and explain features of the room.

-Deliver luggage for arriving guests and pick up luggage for departing guests.

-Park vehicles efficiently and properly tag the vehicle with accurate guest information.

-Resolve guest complaints within the scope of authority

We're Excited AboutYOUBecause...

-You havea minimum of 2 years of valet/bell experience at a hotel with 1 year of management or supervisory experience.

-You have a valid drivers' license in good standing with a clean driving record.

-You are over the age of 18 years.

-You have the ability to drive manual transmission vehicles.

-You have the ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

-You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts.

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. See the Job Description for further information about this job.

We areanequal opportunity employer

(ref. 45010)

Keywords: The Meritage Resort and Spa, Napa , Valet Manager, Hospitality & Tourism , Napa, California

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