Clinical Services Supervisor Home Health Hospice
Company: Kaiser
Location: Napa
Posted on: March 19, 2023
Job Description:
Serves as the Clinical Manager responsible for supervising the
activities of the home/health/hospice agency. Monitors quality,
service and utilization standards. Supervises the day-to-day
clinical operational activities. Ensures compliance with federal,
state, and local regulations.--Essential Responsibilities:
- Manages the day-to-day clinical operations of the agency,
including practice standards, staffing, payroll, budgets, fiscal
management, and quality improvement.
- Supervises agency and employee safety programs and risk
management.
- Responsible for overall supervision of hospice and home health
nurses and aides, includes interviewing, hiring, monitoring
assignments and evaluating personnel.
- Develops and implements action plans to improve staff
development.
- Acts as resource to staff as clinical expert.
- Ensures individualized care goals are met.
- Ensures the highest quality of care is provided and is in
compliance with federal, state, and local regulatory requirements
and established departmental policies and procedures.
- --Monitors the quality of service and utilization standards and
assumes specific responsibility for patient care at the agency
level.
- Researches, identifies, and implements best practice models of
other agencies.
- Participates in program management, including licensing,
budgeting, utilization and quality assessment/improvement
activities.
- Ensures coordinated plans of treatment, customer focused care,
and cost effective utilization of services.
- Monitors the allocation and utilization of personnel based on
continual changes in patient population/needs and provides the best
level of patient care while identifying savings opportunities.
- Works with health care providers outside of the agency to
achieve optimal patient care across the continuum.
- Coordinates with appropriate team members or contract services
for the clinical care hospice and home health patients and
families.
- Reviews all visits made by contract services for adherence to
hospice and home health policies.
- Ensures patients receive quality care by reviewing
documentation, making visits with staff, reviewing care plans,
conducting/participating in multidisciplinary team conferences, and
reviewing patient satisfaction reports. Investigates and resolves
patient/family member concerns regarding patient care.
- Kaiser Permanente conducts compensation reviews of positions on
a routine basis. At any time, Kaiser Permanente reserves the right
to reevaluate and change job descriptions, or to change such
positions from salaried to hourly pay status. Such changes are
generally implemented only after notice is given to affected
employees.Notes:
- 15 % travel, administrative call for escalations after hours
and on the weekend 1 week every 6 weeks.Basic
Qualifications:ExperienceMinimum of five (5) years nursing
experience, two (2) of which are in the last five (5) years as a
Registered Nurse in a HH/H agency, primary care clinic, or health
facility.EducationGraduate of an accredited school of nursing
required.License, Certification, RegistrationCurrent California RN
license required.Current BLS certification required.Current valid
California Driver's license required.Additional
Requirements:Demonstrated supervisory or lead
experience.Demonstrated knowledge of quality improvement, clinical
care delivery processes, staffing, and budgeting.Knowledge of
Nursing Practice Act, The Joint Commission and other federal,
state, and local regulatory requirements.Knowledge of federal,
state and accreditation standards applicable to Home Health/Hospice
required.Knowledge of governmental and other regulator standards,
requirements, and guidelines related to quality improvement.Strong
working knowledge of ongoing monitoring techniques (including
criteria development and statistical analysis); care delivery in
home care; total quality management principles, tools and
techniques.Effective communication, negotiation and leadership
skills.Must be able to work in a Labor/Management Partnership
environment.Preferred Qualifications:PHN certificate preferred.HH/H
experience preferred.Bachelor's degree in nursing or health care
related field preferred.Job Schedule: Job Category: Nursing
Licensed & Nurse Practitioners
Keywords: Kaiser, Napa , Clinical Services Supervisor Home Health Hospice, Healthcare , Napa, California
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