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Hospital Manager

Company: VetnCare
Location: Napa
Posted on: January 13, 2021

Job Description:

We're a veterinary-led company focused on providing exceptional experiences for our patients, clients, and employees. Our Hospital Managers play a lead role in building strong, engaging cultures in each of our locations. They ensure that new initiatives (operations, training, HR, financial, etc) are successfully implemented onsite, work as a conduit between the management team and onsite leadership team, and ensure a consistently exceptional pet parent, patient and employee experience. Key responsibilities include:directing and supervising team members, and acting as a coach/trusted advisor to our Veterinarians and Leadsmonitoring and evaluating operations on a daily basis, and collaborating with clinical and training team members to ensure that productivity, training and quality goals are methiring, assignment, and direction of work, development, and training, and day-to-day employment relationsmanaging the schedule, inventory levels, reporting, compliance and risk managementacting as a client concierge, ensuring each client's experience is exceptional (you'll work within close proximity of the team and on the floor as needed - this is not a back-office job)remaining an active part of the team, leading through example by supporting the team when short-staffed, and training both new and existing staff To be extraordinary in this role, you'll:be an extremely effective verbal and written communicator able to effectively and quickly build rapport, trust, and credibility with your teambridge the gap from strategic to day-to-day operations, employment relations, and customer servicebe an astute problem-solver capable of making effective decisions in ambiguous situationsknow when to reach out to the management team for help on more complex operational and HR mattersbe able to find the balance between being an energizing influence for the team, yet remaining calm and unruffled Ideally, you'll have:a Bachelor's or Associate's degree, a minimum of 3 years' of equivalent work experience, or a combination of education and experiencepeople management experience, including conflict resolution, employment relations, and employee developmentoperations management experience - multi-site preferred. We offer a progressive and expanding range of benefits, including:Competitive salaryMonthly performance-based bonusGenerous contributions towards medical, dental and vision insuranceGenerous PTO401k with employer matchGenerous continuing education allowance and paid continuing education timeFlexible spending account and dependent care accountComprehensive mental wellness and support packageGroup fitness discountsRegular company eventsA progressive, collaborative, supportive, professional and fun company culture with heaps of opportunities for growth.

Keywords: VetnCare, Napa , Hospital Manager, Healthcare , Napa, California

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