Tasting Room Manager

Company: Ste Michelle Wine Estates
Location: Napa
Posted on: March 16, 2023

Job Description:

A Tasting Room Manager position is open at Stag's Leap Wine Cellars, Napa CA. If you have superior customer service skills, are skilled in hospitality and are excited to lead a dynamic team, join our tasting room team!

Ste. Michelle Wine Estates is a premium wine company that is proud to call the greater Seattle area our home. We are a collection of distinctive wine estates, including Stag's Leap Wine Cellars, and maker of some of the finest wines in the world because we value our vineyards and the art of winemaking. This focus has resulted in our ability to offer our consumers extraordinary and distinctive wines from some of the best regions in the world.

Stag's Leap Wine Cellars is a luxury wine estate that is proud to call Napa Valley our home. We are best known for producing the Cabernet Sauvignon that beat the best of Bordeaux in the 1976 Judgment of Paris. Today, we specialize in Cabernet Sauvignon but also produce Sauvignon Blanc and Chardonnay and several wines that are only available direct to consumer. Our wines are a force for gatherings and conversations to serve the well-being of our consumers, our communities, and our land. This approach has resulted in our ability to offer consumers outstanding and distinctive wines from one of the best regions in world.

Job responsibilities include:

• Manage the coordination of daily on-site hospitality activities that drive sales results.
• Create positive guest experiences through ongoing staff support, training, and development. Set clear direction during periods of high volume (ex: concerts).
• Supervise all aspects of wine shop operations, including sales, customer service standards and personnel management. POS operations.
• Lead and develop tasting room leads, associates, hosts and assistants.
• Act as consistent communication liaison between management and Tasting Room staff. Provide clear direction to entire Tasting Room staff regarding company strategies and management direction.
• Assist in developing and executing strategies to increase sales and Brand awareness. Position Requirements:
  • Two or more years of customer service and sales experience required
  • Ability to train and develop employees in a retail environment
  • Excellent customer service skills with the ability to train others and monitor their performance; provide feedback
  • Strong experience with Register/POS systems
  • High School diploma or equivalent
  • Scheduling Requirements:
    
    • Must be able to work various days/shifts of the week, including evenings, weekends and holidays
    • Physical Requirements:
      
      • Able to lift and carry up to 50 pounds
      • Able to stand and walk for extended periods of time Your Compensation:
        
        $80,500 - $105,000/yr. based upon relevant experience.
        
        At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.
        
        Benefits of working with Ste. Michelle Wine Estates:
        
        Our Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth. We offer leading programs thatinspire andreward superior performance and foster an inclusive, diverse, and healthy workforce.
        • Health Care Coverage including medical, dental, vision & prescription - eligible on date of hire for full-time employees
        • Paid Vacation & Holidays
        • 401(k) with Employer Match and Supplemental Contribution effective on first date of employment
        • Employee Wine Discounts
          
          At Ste. Michelle Wine Estates:
          
          We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.
          
          We Care: We put people first - our team, our consumers, our customers, our communities.
          
          We Collaborate: We believe there is nothing we can't accomplish - together - and we believe lifting up those around us is essential to achieving both individual and collective success.
          
          Harvest your potential, Uncork the possibilities! If you are interested in this Tasting Room Manager job at Stag's Leap Wine Cellars in Napa, CA, please apply now.
          
          Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal Employment Opportunity is The Law" poster.
          
          Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
          
          The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Ste Michelle Wine Estates, Napa , Tasting Room Manager, Executive , Napa, California