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In-Room Dining Manager

Company: Stanly Ranch
Location: Napa
Posted on: March 13, 2023

Job Description:

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 19 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit to learn more about our Collection. Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge. About Stanly Ranch, Auberge Resorts Collection A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalize those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty. Role Summary
-Join our team as an In-Room Dining Manager and become one of the authors of our story. The In-Room Dining Manager is responsible for hiring, developing, and training the IRD staff, upholding the standards of Auberge, and creating a memorable experience for each one of the guests. The manager will assist in ensuring both guest and employee satisfaction that is achieved by meeting and exceeding the operating budget. - Core Responsibilities The key responsibilities for this position are:Supervises daily operations of In-Room Dining and ensures all standards are being met. -Manages staffing levels to ensure that all guest services are exceptional. -Develop department members knowledge and skills through education, coaching, corrective counseling, etc.Ensure service is carried out in accordance with Auberge service standards. -Develop and implement a strategic plan and vision for the division consistent with the property's strategic vision. -Provide leadership in the development and monitoring of fiscal budgets, division operations, and marketing strategies to produce both short term and long-term profitability for the property.Work closely with the Chef to ensure all special culinary requests are met. -Creating the weekly schedule based on the forecast, and posting every Wednesday.Ensuring the tips are entered daily and submitted payroll by Sunday of each week, and by end of payrollChecking the labor system at the close of each shift for clock in and clock out discrepancies, meal break violations, excessive tardiness etc.Tracking team attendance and discussing issues with the team.General counseling and documentation of any issues with or amongst the teamTrainings, SOPs, sequence of service creation and implementation amongst the team -Interdepartmental training, mainly with the guest service teamDaily log update and operations reportingEntering and tracking labor expenses and adjust as per forecast as necessaryAttending daily operation meetings -Ensuring all VIP amenities are complete and the information is accurateStaying on top of emails and any follow up that arisesMaking sure that all the teams needs are met: amenity items, new menus printed, golf cart issues being directly correctly and are resolved in a timely manner. Required Qualifications
-Minimum of 2 years experience in a related role -Must have a food handler and RBS certificationsBachelor's degree in a related field -Must have a valid driver license. - Preferred Qualifications
-Bachelor's degree in a related field.Ability to thrive in a fast paced environment.Must have strong attention to detail - What Else? At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people's lives. The successful candidate will have a passion for hospitality and a desire to ensure guests and team members are supported. -If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family. Stanly Ranch is an Equal Opportunity Employer, M/F/D/V. Stanly Ranch provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Stanly Ranch complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This is a management position
This is a full time position
Pay: $82,000.00 Salary
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Keywords: Stanly Ranch, Napa , In-Room Dining Manager, Executive , Napa, California

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