NapaRecruiter Since 2001
the smart solution for Napa jobs

Catering Sales Manager

Company: Silverado Resort and Spa
Location: Napa
Posted on: June 15, 2022

Job Description:

DUTIES & FUNCTIONS


-Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
-Maintain regular attendance in compliance with Wyndham standards, as required by scheduling which will vary according to the needs of the hotel
-Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working
-Comply at all times with Silverado Resort and Spa standards and regulations to encourage safe and efficient hotel operations
-Maintain a warm and friendly demeanor at all times
-Respond to guest complaints in a timely manner
-Work with other F&B managers and keep them informed of F&B issues as they arise
-Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
-Monitor quality of service in Banquets
-Know meeting room sets and capabilities
-Re-solicit past local accounts, generate new business
-Set solicitation goals with the Director of Catering/Sales & Marketing, and meet or exceed solicitation goals and revenue goals.
-Meet and greet-in-house guests upon arrival, review the course of events and introduce other staff members (banquet manager, captain, etc.)
-Develop menus and agendas, ensure BEO's are issued, and complete all pertinent correspondence with outside vendors to finalize programs
-Maintain current information on and monitor booking trends to produce forecast figures and month-end reports
-Understand the Catering incentive program
-Manage booking pace
-Handle inquiry calls and outside sales calls. Follow through to completion of function(s).
-Maintain pricing integrity and propose upscale menus for all groups
-Interact with outside planners and vendors for special events
-Ensure compliance with all local liquor laws, and health and sanitation regulations
-Prepare and submit required in a timely manner
-Comply with weekly and monthly forecasting procedures
-Be involved in and/or conduct departmental and hotel training
-Assist in planning and executing holiday brunches and other special events
-Use feedback from Meeting Planner Evaluations to improve service quality
#hcareers

Keywords: Silverado Resort and Spa, Napa , Catering Sales Manager, Executive , Napa, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Napa RSS job feeds