Retail Market Manager
Company: Work World
Location: Santa Rosa
Posted on: May 9, 2024
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Job Description:
Position Overview:Location: Santa Rosa, CA (Some travel
required)Compensation- $65k-$80kAbout Work World:Work World is the
largest specialty retailer of workwear and work boots in the
Western U.S. From humble beginnings in 1990, we now operate 35+
stores under the Work World and Whistle Workwear brand names in
California, Nevada, and Washington. We sell boots, apparel, scrubs
and safety gear from top vendors in the industry including
Carhartt, Wolverine, Timberland Pro, and more. We are dedicated to
putting our customers first, and we believe blue collar workers are
the backbone of our communities and our country. We are committed
to our values of customer service, respect, positivity and
integrity, and require each employee to demonstrate these values.
We're excited to add to our management team. Work World is growing
and we need your help.Join our location and help lead the next
stage of growth for our company. We are looking for a Market
Manager.What's In It for You:Generous Bonus StructurePaid Time
Off401k Retirement planMedical, Dental, and Vision
insuranceEmployee DiscountsWhat it's like working here:Each store
operates on a lean and close-knit group of team members and
managers. This enables each employee to have a direct impact in the
success of our company. We seek to create an inclusive environment
and always put our internal and external customers first.Work World
employees are unique individuals whose varied talents and
experiences bring value to our customers. The diversity and ideas
of our employees inspire us in everything we do. People are at the
heart of every connection we build, and together we can accomplish
anything.What you'll be doing:Responsible for store management
(lead and manage accountability) oversight of all operations for
two locations in the Santa Rosa Market.Direct and support both
stores to achieve Sales, EBIDAT, and KPI'sTrain and develop
promotable Assistant Store Managers for in-market promotions.Assist
DM & TSM in training initiatives and projectsPolicy, process, and
training developmentStore remerchandising and merch
trainingRecruiting and hiring in a difficult marketAssist DM in
remote marketsAssist in new market developmentHiring for new
storesAssisting DO and PM in project follow-upsAssist in
coordinating merch delivery and set-up logisticsInspire, motivate,
lead, and develop a store teamModel and foster a consumer centric
mindset within the storeModel selling behaviors through genuine
interactions with consumersProvide direct coaching, feedback,
training, and supervision of the store staffOpen and close the
storePrepare opening and closing paperworkGreet customers and
assist customers in finding itemsAnswer phone courteouslyKeep store
neat and clean at all timesRing sales on cash registerProcess
merchandise shipmentsPrepare bank deposits and drop at bankBuy
change for store as neededProcess damages, to include preparation
of debit memosSupervise and assist training all personnelWork
nights and weekendsPerform other duties as assigned by your Area
Manager and/or Director of OperationsSet expectations for customer
engagement, store policies and procedures to appropriately manage
expenses while maximizing sales and profitabilityWhat You'll
Need:Minimum 3-years of prior retail management experience as a
Store ManagerExperience managing multiple locationsExperience
staffing & recruitingHigh School DiplomaAbility to communicate
clearly and effectivelyAbility to work independently and lead a
teamStrong verbal and written communication skillsAbility to
constructively coach others to succeedAble to work a full-time
schedule including nights, weekends, and holidaysMust be able to
climb a ladderMust be able to lift 25 poundsStanding for long
periods of timeBi-Lingual a plusWhat You'll Learn:Leadership and
organizational development skillsSales and merchandising best
practices Customer service techniques including communication, and
the ability to outperform the expectations of our customersThe
ability to adapt to fast and unique situations to provide an
amazing customer experienceHow to network and build long lasting
relationships with both customers and your fellow employeesPay
Range: USD $65,000.00 - USD $80,000.00 /Yr.
Keywords: Work World, Napa , Retail Market Manager, Executive , Santa Rosa, California
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